Customer Services Coordinator
Overall rating: (N/A)
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Coordinates production of printed materials and prepress or
printing services with customer's requirements: Confers with
customers throughout production to keep them informed of status
of job, to solicit and resolve inquiries and complaints, to
obtain approval of materials, such as artwork, color separations
(film for each primary color), ink samples, and proofs, and to
procure information and materials needed by establishment
personnel to process order.
Determines supplies, materials, and
equipment needed for job order, plans and draws layout of job,
and routes suplpies and materials, such as pasteups, artwork,
copy, film, or prints, to work areas to put job order into
production. Monitors progress of job order throughout
production, confers with establishment personnel, orders
supplies, contracts services with outside vendors, and alters
production schedule and job order to expedite timely processing
of job in accodrance with customer's requirements and company
standards.
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